Kyocera offers free knife re-sharpening on all their ceramic knife products. Sounds almost too good to be true! Nothing is free nowadays but Kyocera’s service is pretty darn close.
My good old husband put a small chip on the blade of one of my knives. I didn’t even really notice it until he fessed up and told me about it. I thought that would be a fine opportunity to take advantage of Kyocera’s service and experience their customer service first hand.
For $10 you can send them up to 2 knives for resharpening. $5 more for an additional knife. That’s a very small price to pay and I believe that pretty much covers shipping costs. The knife had to be mailed to Costa Mesa, CA, about a 2 hour drive from where we live. (Glad I didn’t have to send it to Japan! haha!).
I had no idea how long it would take for them to sharpen and return my knife. To my surprise, 8 days later, the knife appeared at my doorstep with a nicely honed edge! Rather quick service and I got what felt like a brand new knife. The blade was razor sharp and the small chip was gone.
I have to say I am very pleased with what Kyocera is doing with there service. No hassle, and no questions asked service is what I experienced.
Here is a link to the form you’ll need to fill out and send with your knife. Believe me, it’s a very hassle free process.